Results

From vision to launch. Concrete results in regulated environments.

Public Sector

Municipal Platform

0-to-1 | Launch planned 2026

Role: Product Owner

Challenge

Digital platform for municipal administration. Regulatory-relevant product. Multi-stakeholder environment. Digitize legacy processes. Data protection and IT security.

Approach
  • Define product vision, strategy, and goals
  • Requirements engineering with departments
  • Specification document for external development team
  • Translation of legal requirements into product requirements
  • Guardrails: GDPR compliance, BSI conformity
Results
Current

In progress

Impact: Details to follow after launch.

Insurance

Digital Risk Object Management

10 months | Enterprise Platform | 2025

Role: SAFe Product Owner (Platform Evolution)

Challenge

Central risk data platform for an international industrial insurer. Global rollouts (APAC, EU, NCSA) in regulated environment. Consolidate legacy systems. Define target vision for digital underwriting processes. Note: This was platform evolution and process optimization, not a 0-to-1 build.

Approach
  • SAFe Product Owner for risk data platform
  • International rollout management in regulated environment
  • API integrations for underwriting processes
  • Qualitative research (bounce rates, pain points, UX interviews)
  • SAFe ART: PI planning, Big Room, feature scoping
  • Coordination with governance, architecture, and product committees
Results
3 regions

APAC, EU, NCSA in rollout

Enterprise scale

1,000-5,000 employees

Cross-system

Coordination with governance and architecture

Impact: Central platform for Risk Object Management in the group. Digital target vision for underwriting processes established.

Health Tech

Gematik-Compliant Health Apps

6 months | Concept to Launch | 2023-2024

Challenge

Digital health application (DiGA) for mental health. Complex regulatory environment (Gematik, BfArM). Team without launch experience. Tight timeline for BfArM approval. Additionally: CardLink module for prescription scans from the eGK with only 12% activation rate.

Approach
  • OMTM: Compliance rate (regulatory requirements)
  • Guardrails: User safety, data quality
  • Weekly BfArM alignment sprints
  • Project-based product consulting (6 months)
  • Stage Readiness Check for CardLink rollout (OMTM: Scan Activation ≥ 40%)
Results
4.5★

App Store rating

8 weeks

Team scaled 1→10 people

6 months

Concept → BfArM approval

12% → 58%

CardLink Scan Activation Rate

-70%

Support cases via webchat solution

Impact: Thousands of users in the first 3 months. BfArM approval on first attempt. CardLink rolled out nationwide. Team now production-ready and independent.

Industrial IoT / Connected Products

Connected Bike Platform

10 months | MVP to Launch | 2021-2022

Role: 1 of 2 Product Owners, Service focus

Challenge

IoT platform for connected e-bikes. Integration with legacy systems (SAP BYD, CRM). Stakeholders from hardware, software, service teams. Missing service infrastructure for connected products. US launch pressure without feature parity.

Approach
  • OMTM: Service request reduction
  • Guardrails: Customer satisfaction, uptime
  • Self-service funnel design for connected bike support
  • Global CS training for DE, UK, US
  • Feature parity analysis before US launch (Go/No-Go decision)
Results
12.5%

Service cost reduction via self-service

98.7%

Platform uptime

10 months

MVP → Production

3 markets

Rolled out with global training

Impact: Successful launch in 3 markets. US launch deliberately postponed until feature parity achieved. Platform scaled to 50,000+ connected bikes. Service team production-ready and independent.

Insurance / Public Sector

OZG Portal Integration (Citizen Services)

5 months | Portal Integration | 2021

Role: Product Owner

Challenge

OZG-compliant integration of a statutory health insurer with the citizen portal. ~60 administrative services from the GKV catalog to digitize. Two-stage linking architecture (alias URLs → process URLs). Close coordination with portal network, IT service provider, and departments.

Approach
  • OMTM: Number of OZG-compliant services (go-live ready)
  • Guardrails: Accessibility, data protection, portal network conformity
  • Mapping GKV-60 catalog to existing online services
  • Iterative release batches instead of big bang
Results
~57 services

OZG-compliant connected to citizen portal

2 integration paths

Alias URLs for immediate go-live, process URLs for long-term

5 months

Concept to go-live

Impact: Citizens can access GKV administrative services directly via the citizen portal. Two-stage architecture enabled fast go-live without backend migration.

Industrial IoT (Primary)

Edge-to-Cloud Predictive Maintenance Platform

14 months | Edge-to-Cloud | 2018-2019

Role: Project Lead, 55-Person Cross-Functional Team

Challenge

Predictive Maintenance Platform for automatic door systems. Digital Twin architecture decision (3 variants). Hardware platform was discontinued mid-project. Complex vendor landscape with SAP, IoT service providers, and internal IT. Deadline under pressure.

Approach
  • OMTM: Time-to-Market (trade show readiness)
  • Guardrails: Architecture sustainability, avoid vendor lock-in
  • Edge-to-cloud architecture with external vendors coordinated
  • Decision template: DIY vs. Reduced Scope vs. SAP AIN
  • Cross-functional alignment across hardware, firmware, cloud, IT
  • SAP license negotiation and vendor consolidation
Results
70%

SAP license costs reduced (190K → 56K/year)

3 variants

Architecture variants evaluated

5 segments

Cross-functionally coordinated

Impact: Hardware platform erosion handled. Strategically sustainable architecture chosen. Vendor costs optimized long-term. Platform foundation created for future connected products.

Public Sector (Federal Project)

Matching Portal for Reducing Training Dropouts

18 months | MVP to Rollout | 2017-2019

Role: Product Owner + Manager with personnel responsibility (Accenture)

Challenge

Digitization initiative at federal level. Develop psychologically-based matching portal for students. Goal: Sustainably reduce study and training dropouts. Fixed-price project with ministry coordination. >10,000 employee client organization.

Approach
  • Agile product roadmap in fixed-price project
  • MVP design and hypothesis validation in pilot schools & innovation labs
  • Customer journey optimization (Design Thinking, Lean UX)
  • Collaboration with POs, architects, UX, devs, and ministries
  • Continuous monitoring of product metrics
  • Personnel responsibility including recruiting & technical leadership
Results
~10 → >200

Booking requests to counselors (20x uplift)

Federal level

With ministry coordination

>10,000 employees

Client organization

LeSS

Scaling across multiple teams

Impact: Psychologically-based matching portal for students. Strategy concept for enterprise-wide process digitization (DDD, container platforms).